Retail Queue, Retail Radio

In a time-starved world, Retail Radio has created the ultimate solution for service center customer management. Frustrations can arise when there is a wait time and people are not sure when they are going to be served. Digital Clipboard alleviates this confusion with a visual queue to show where customers actually are in the process of being served. Additional benefits to Digital clipboard is the data captured from when the customer entered the store, and gives vital statistics to the business owner in real time. For example you will know how many customers are waiting in line at one or all your stores. All data is exportable for further evaluation. Digital Clipboard also includes a full video platform. While rotating in the names of the current wait list, it displays short commercials relating to your business that educate customers and reduces the perceived wait times.

• Visual queuing system for customers
• Web based dashboard for multiple points of entry into the queue
• Web based searchable by date and location reporting
• Reporting of traffic by hour of the day and day of the week
• Active dashboard with visual alarms for customer waiting longer than standards
• 5-Day on-screen archive recovery of customer information